Q. Do I need to remove my stuff out of my vehicle before I get it detailed?
A. Yes, Showroom Shine Auto Detailing is not responsible for articles left in vehicles. Please remove items from compartments that you would like to have cleaned. Any items left in the vehicle will be placed in a box or bag.
Q. Will all of the stains come out of my vehicle?
A. Maybe, a lot of that depends on how long the stain has been there and what made the stain. That is why it is so important to get the stains out ASAP. If the stain is there too long, it may never come out. At Showroom Shine we try our best to get every stain out if possible.
Q. What if it is raining on the day of my appointment?
A. All vehicles are detailed inside our facility. However, if you are concerned about the weather affecting the exterior of your vehicle, you may reschedule your appointment. Of course, this would not affect an interior detail.
Q. My vehicle smells very bad. I have tried using the scents that you buy at the store but they don't work. Is there anything that you can do?
A. Yes, we can use a product called Drive Pur that eliminates odors permanently.
Q. Do you give a military discount?
A. Yes, we give 10% off a full detail to the military all year long. You must have a valid military ID to receive the discount.
Q. Do I need to make an appointment or can I just come in?
A. We are an appointment-based business. There are some times when you may be able to drop off your vehicle. Call to find out the availability.
Q. Do you clean engines?
A. The only way Showroom Shine will clean an engine is if the customer fills out an engine cleaning release form. If a release form is not completed, Showroom Shine will not clean the engine.
Q. I like to clean my own vehicle. Can you help me with advice?
A. Not only can we help you with advice, we have top of the line products for sale that you can use too.
Q. I have tar and tree sap that I can't get off. Can you get it off?
A. Yes, we can use a clay bar to take off environmental contaminants.
Q. How long does your wax last?
A. Regular carnauba lasts anywhere from 2 - 3 months. If you want something to last longer, ask about a paint sealant - it will last 6 - 8 months.
Q. How often do I need my vehicle detailed?
A. At least every quarter for the average driver to keep your vehicle protected. We offer many different packages for your detailing needs.
Q. I have a lot of bugs on my car, what do I do?
A. It is best to get bugs off ASAP as they can etch into your clear coat. Once they have etched, you have to get that area painted. That is why it is important to keep your vehicle waxed. We offer waxing packages too.
Q. What products do you use?
A. We use all professional products that are special ordered in. They are also for sale in our retail area.
Q. It is winter time,why do I need my vehicle cleaned?
A. It is good to keep your vehicle cleaned all year around so that you don't let stains set in and environmental contaminants don't ruin the exterior of your paint. Keeping your vehicle up will increase the value of your vehicle.
Q. Do you carry gift cards?
A. Yes, we do have gift cards.
Q. Can you fix my headliner?
A. No, we don't do upholstery work.